All our light fixtures and transformers come with a Lifetime Warranty.

Warranty Claims Process:

To replace a product that is suspected of having a warranted defect, the original purchaser must contact The Lighting Plan with proof of purchase, the original purchaser’s name, return address, and a detailed description of the allegedly defective parts or products.

Purchaser is responsible for the cost of labor to remove, repair, and reinstall any product. The Lighting Plan LLC reserves the right to have an authorized technician inspect the installation prior to removal of product to verify defect claim. If any of the warranted products are found by The Lighting Plan to be defective, such products will, at The Lighting Plan LLC’s sole discretion, be replaced, repaired, or refunded less an amount directly attributable to the owner’s prior use.

Repaired or replaced products will be returned prepaid according to the shipping information provided by the original purchaser. The parties hereto expressly agree that the purchaser’s sole and exclusive remedy against The Lighting Plan LLC shall be for the repair, replacement, or refund of defective products as provided herein. This warranty extends only to product ownership by the original purchaser and is not transferable whether to heirs, subsequent owners, or otherwise. This warranty does not cover labor or any other expenses to remove or install any defective, repaired, or replaced product.

This warranty does not apply to any products that have been subject to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, improper installation, acts of God, improper packaging of returned products, modification, lightning strikes, voltage surges, or operating voltages more than +/ – 10% of the standard supply voltage of 120 volts or 230/240 volts AC, 50/60 Hz. Additionally, the warranty excludes components such as LEDs, gaskets, wires, and sockets.

The foregoing warranty is in lieu of all other warranties expressed or implied including those of merchantability, fitness, or for any particular purpose or infringement. The original purchaser shall in no event be entitled to, and The Lighting Plan shall not be liable for indirect, special, incidental, or consequential damages of any nature, including, but not limited to, loss of profit, injury to reputation, and/or loss of customers. No employee or agent of The Lighting Plan may extend, modify and /or change the terms of this warranty.

To File a Warranty Claim